My chair has a 1 year manufacturers warranty and a 1 Motion Specialties warranty. I had to make a in-shop appointment at Motion Specialties to get my tilt, lights and AC outlet on my power chair working.As they were working on that I happened to ask them about my controller which they have sent back to the manufacturer. What happened was there's a little box underneath my chair that the tilt, lights and AC outlet which fell off and was on the ground which tore off the plugin for those things not to be able to work anymore. When I talked to the tech he told me that they weren't sure that they would pay for a new controller because mine is absolutely fried and can't be repaired as far as I am aware of but of course they had to get me a new one because I need it for PowerChair Football.
I was having an issue with my bike only being able to turn left so I called them and they came to take a look at it and they needed it at the shop to figure out what is wrong with it. It landed up needing a new throttle which they had to order in and luckily that was covered under the 1 year manufacturer's warranty
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